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Our approach is trauma-informed, relational and strengths-based. We understand that behaviour can communicate distress, fear, unmet need or earlier experiences. Staff look beyond the immediate behaviour and consider what the child may be communicating and what support may help.
Warm, consistent relationships help children feel safe enough to trust adults. Staff combine empathy and curiosity with clear, predictable boundaries and strong safeguarding practice.
ARC—Attachment, Regulation and Competency—will help staff understand how relationships, emotional regulation and developmental experiences shape each child’s day-to-day needs.
Playfulness, Acceptance, Curiosity and Empathy will guide how staff respond to distress, support regulation and maintain connection.
Where safe and appropriate, restorative work will help children understand impact, repair harm and rebuild relationships. It will be supportive and never forced. catering to specific dietary needs.
Team Teach will provide Auriel House’s de-escalation and safety-intervention framework. Staff will prioritise prevention, co-regulation and de-escalation. Physical intervention will be used only as a last resort where it is lawful, necessary and proportionate, and for the shortest possible time.
Each child will have an Individual Support and Regulation Plan shaped by their views, strengths, triggers, early signs of distress, preferred regulation strategies and relevant professional advice. Progress will be understood from the child’s own starting point.

Meadows Psychology Service will support the staff team through psychological consultation, reflective practice, skills sessions, training and formulation-informed guidance—helping staff turn an understanding of each child’s experiences, strengths, relationships and needs into thoughtful, consistent everyday care.
Formal staff supervision, safeguarding, risk management and operational decisions will remain the responsibility of Auriel House.
Direct therapeutic work or specialist psychological assessment will be arranged only where clinically indicated and separately commissioned or funded by the placing authority.
Our referral and matching process considers the whole child, the needs of children already living in the home, staffing, education, local risks and any additional support required.
Forever Unique Care
Registered office: 116 Auriel Avenue, Dagenham, RM10 8BU